On December 12, 2025, the Office of the President of Mexico published in the Official Journal of the Federation a Decree amending Article 76 Bis of the Mexican Federal Consumer Protection Law, which adds Sections VIII and IX regarding the cancellation of subscriptions and memberships with recurring charges (the “Decree”).
Through this Decree, the Mexican government has established new rights and obligations under Mexican law applicable to relationships between suppliers and consumers in transactions carried out through electronic, optical, or any other technological means, such as online stores, mobile applications, and streaming services.
The provisions added by the Decree establish the following:
- Suppliers must clearly, prominently, and accessibly inform consumers of contracted services that involve automatic recurring charges, including their frequency, amount, and billing date.
- Automatic recurring charges will now require a consumer’s express and informed consent.
- When, pursuant to the signed services agreement, the service is subject to automatic renewal, the supplier must notify the consumer at least five (5) calendar days prior to the renewal date, allowing the consumer to cancel the service without penalty.
- Suppliers must implement mechanisms that, without contravening the terms of the agreement, allow the consumer to immediately cancel the service, subscription, or membership they originally contracted.
Pursuant to the Sole Transitory Provision of the Decree, the amended provisions and resulting rights and obligations, entered into force on the day following their publication, December 13, 2025.
At CCN, we are prepared to advise parties on compliance with these new obligations under Mexican law. Should readers require assistance in interpreting the Decree, please do not hesitate to contact us.